If you go to this restaurant make sure you pay with cash as if you use a card they tend to overcharge you. This happened to me I was overcharged and when I asked for my £30 back they said I needed to call my bank. My order was £13 not £30 I got the money back through my bank but it was a long process. The staff are not friendly and from reading through the reviews overcharging or charging people for food they did not receive seems to be the common denominators. Be careful with your card in this shop or better still try another Caribbean restaurant that is more friendly. I’ve never experienced such bad customer service in a Caribbean restaurant and the food is not even that great to warrant their terrible attitudes.

Really sweet owner but I don't know if it's hygiene issues, or old food but twice I've been there with my friend and she's got food posting from their peppered steak and a lamb Patty. I never bought food from there but I bought a Guisness punch which is made with oats and milk. As soon as I opened the bottle, the rancid smell hit my nose. When i looked inside, there was mold on the inside of of the cover. Obviously, the drink had been in the fridge for way too long. Really disappointing because the owner is really sweet .

Nice food but they ALWAYS forget my festival when ordering from Just Eat, which is really annoying considering it's an extra £2 per portion, so I waste £4 on nothing.

I’m pretty sure I was overcharged by around £6 and didn’t notice until later. That’s why I’m giving a 2-star review for an otherwise 4-star experience. I ate in and had medium order of jerk chicken with rice and peas. Really good. The woman who seems to run the place was very friendly and my food was served relatively quickly. Happy with all of that. Their menu in the restaurant listed what I ordered as £9. Online, it was listed at £8.50 (see picture). I should have checked the amount the man (a second person working at the restaurant) entered into the card reader, but I didn’t and it’s only later when I checked my accounts and saw they had charged me £15. Maybe there’s a £6 dine in fee or maybe they gave them selves a 60% tip. Maybe I was looking at the wrong menu. I’m happy to receive an explanation as to what happened. I know that on a certain level, I should have been more vigilant as to how much I was being charged, but I also think that a restaurant must deal with its customers honestly. On the facts, Best Caribbean had not done so, though I am open to the restaurant correcting the situation.

DO NOT ORDER FROM THEIR WEBSITE. Ordered from the website. Called twice to confirm with no answer. Turned up at specified time and was told the website didn’t work and I would have to call up my bank and contest it. No apology and they didn’t seem to care.